Privacy Policy

PartydoosMedia

Your privacy is critically important to us.

  • Welcome
  • Website Visitors
  • Gathering of Info
  • Invoices
  • Sharing of Info
  • Tickets
  • Security
  • Aggregated Statistics
  • Live Chat
  • Cookies
  • Accounts
  • Panelbear Analytics
  • Hotjar

It is PartydoosMedia's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to www.partydoosmedia.com and the companies that PartydoosMedia maintains. (hereinafter, "us", "www.partydoosmedia.com","we", or "PartydoosMedia"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Although most changes are likely to be minor, PartydoosMedia may change its Privacy Policy from time to time, and in PartydoosMedia's sole discretion. PartydoosMedia encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

The data security declaration of our Web Services is based on the terms of the European legislator's implementation of the General Data Protection Regulation (GDPR). To the general public, as well as our clients and business partners, our data security declaration should be legible and understandable. We would like to first clarify the language used in order to guarantee this.

We use, among other items, the following words in this data security declaration:


a) Personal Data
Personal data means any information relating to an identifiable or identified natural person ('data subject'). An identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location details, online identifier, or to one or more factors unique to that natural person's physical, physiological, genetic, mental, economic, cultural or social identity.


b) Data Subject
The data subject is any known or recognisable natural person whose personal information is collected by the controller responsible for the processing of the personal data.


c) Processing
Processing means any operation or set of operations carried out on personal data or on a set of personal data, whether or not by automated means, such as collection, recording, arrangement, structuring, storage, adaptation or modification, retrieval, consultation, use, disclosure by means of transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.


d) Third party
A third party is a natural or legal individual, public official, entity or body other than the data subject, the controller, the processor and individuals who are allowed to process personal data under the direct authority of the controller or the processor. Including but not limited to (business) partners.


e) Consent
The consent of the data subject is any freely granted, specific, aware and unambiguous indication of the wishes of the data subject by which he or she consents to the processing of personal data relating to him or her by means of a declaration or a direct affirmative action.

Like most website operators, PartydoosMedia collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. PartydoosMedia's purpose in collecting non-personally identifying information is to better understand how PartydoosMedia's visitors use its website. From time to time, PartydoosMedia may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

PartydoosMedia also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.partydoosmedia.com their website. PartydoosMedia only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of personally-identifying information.

Certain visitors to PartydoosMedia's websites choose to interact with PartydoosMedia in ways that require PartydoosMedia to gather personally-identifying information. The amount and type of information that PartydoosMedia gathers depends on the nature of the interaction. For example, we ask visitors who sign up for an account at www.partydoosmedia.com to provide a username and email address.

PartydoosMedia asks customers to fill in personally identifiable information when making payments via the so-called Payment Portal. We ask for this information in order to comply with article 35a of the Dutch Turnover Tax Act (1968) and to make your download available via the 'Projects' page. The personally identifiable information that is entered through the Payment Portal form will be entered, with the exception of your email address, on a digital invoice.

PartydoosMedia keeps invoices for 7 years in accordance with the Dutch storage obligation. (Bewaarplicht). These invoices are saved locally on up to three hard drives as well as digitally in a secure cloud environment and will only be shown outside of PartydoosMedia and its Group / Partners if required by the Dutch tax authorities.

With your explicit consent or at your request, we will share your personal information within the scope of your consent/request with specific third parties designated by you. For example, when you use your PartydoosMedia Account to sign in to another website or app.

In order to successfully conduct business operations and to provide you with all the functions of our products or services, we may share your personal information from time to time to other PartydoosMedia affiliates.

PartydoosMedia works together with a group of companies. These other group of companies (hereinafter 'Group') are independent entities, incubated by PartydoosMedia, and are experts in their fields.
PartydoosMedia may disclose your personal information to this group to provide you with and improve the existing products and services from the Group its companies. Some of these products or services will still be sold under the PartydoosMedia brand, while others may use their own brand. PartydoosMedia is not responsible for these group of companies.

In accordance with legal requirements, legal procedures, litigation and/or requests from government agencies, PartydoosMedia may need to disclose your personal information. If the disclosure is necessary or appropriate for national security, law enforcement, or other matters of public importance, we may also disclose information about you.

In addition, we may share your personal information with:
- Our accountant
- Any other third parties, if authorised by you to do so in relation to a specific disclosure.

The information you discuss to us through a Ticket, is really important. We never disclose any of this information outside of PartydoosMedia and its Group and partners.

Data can be removed by Users themselves, PartydoosMedia employees will never ask for personal data.

A locally downloaded Ticket transcript may be used for educational purposes, we may use a Ticket transcript to educate someone within PartydoosMedia, its Group and/or partners.  If this Ticket transcript includes personal data, it will get removed by the Agent or Agents who were assigned to the Ticket(s). 
This locally downloaded Ticket transcript will be deleted within 2 months after closure of the Ticket.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

PartydoosMedia may collect statistics about the behaviour of visitors to its website. PartydoosMedia may display this information publicly or provide it to others. However, PartydoosMedia does not disclose your personally-identifying information.

Personal data are processed by Chatwoot Incorporated (further as "Chatwoot") as a data processor who acts on behalf of the website owner who is the data controller. Chatwoot is GDPR  compliant.

You can find information about Chatwoot its personal data privacy and processing on https://www.chatwoot.com/privacy-policy. Processing of your personal data is necessary in order to provide you customer service. Please contact the website owner if you have questions about processing of personal data or if you want to request or erase your personal data.

To enrich and perfect your online experience, PartydoosMedia uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. PartydoosMedia uses cookies to help PartydoosMedia identify and track visitors, their usage of https://www.partydoosmedia.com/, and their website access preferences. PartydoosMedia visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using PartydoosMedia's websites, with the drawback that certain features of PartydoosMedia's websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to PartydoosMedia's use of cookies.

To enrich and perfect your online experience, PartydoosMedia uses accounts to provide customer support and give them their bought products.

It's prohibited by law to not follow the instructions related to official holding of the projects or products received by PartydoosMedia. Unless the customer has bought a license, no permanent access is ever given to a customer.

PartydoosMedia uses Panelbear, a web analysis service from Germany.
PartydoosMedia has integrated the component of Panelbear on this website. Panelbear is a privacy-friendly web analytics service. Web analytics is the collection, gathering, and analysis of data about the behavior of visitors to websites. A list of data Panelbear gathers can be found here.

The privacy policy of Panelbear can be found under https://panelbear.com/privacy/.

We utilise Hotjar to better understand our consumers' demands and to improve our service and experience. Hotjar is a technological solution that allows us to better understand our users' experiences (e.g., how much time they spend on which sites, which links they choose to click, what users enjoy and don't like, and so on), allowing us to create and maintain our service based on user input. Hotjar collects data about our users' activity and devices through cookies and other technologies.

This information includes a device's IP address (which is processed during your session and de-identified), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the selected language used to display our website. Hotjar saves this information in a pseudonymised user profile on our behalf. Hotjar is not allowed to sell any of the information gathered on our behalf.

Last updated: 07/08/2021