Algemene voorwaarden

The rules and regulations of everything us.

• Introduction
• Our Services
• Fees and Payments
• Intellectual Property
• Confidentiality
• Third-party Materials
• Disputes
• Warranties
• Revisions
• Satisfaction Guarantee

Welcome to the PartydoosMedia website! These terms and conditions outline the rules and regulations for the use of our website and the rules and regulations of orders through PartydoosMedia, located at www.partydoosmedia.com. By accessing our website, you agree to these terms and conditions. If you do not agree with these terms and conditions, please do not continue to use the PartydoosMedia website and make sure not to place an order with us.

The following terminology applies to these terms and conditions, our privacy statement, and our refund policy: “Client,” “you,” and “your” refer to the person accessing our website and agreeing to our terms and conditions. “The Company,” “ourselves,” “we,” “our,” and “us” refer to our company. “Party,” “parties,” or “us” refers to both the client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to assist the client in the most appropriate manner for the express purpose of meeting the client’s needs in respect to our services, in accordance with and subject to Dutch law. Any use of the above terminology or other words in the singular, plural, capitalisation, and/or he/she or they, are taken as interchangeable and therefore referring to the same.

Please note that PartydoosMedia reserves the right to change these terms and conditions, as well as our privacy policy and refund policy at any time without notice.

As a graphic design agency, PartydoosMedia offers a range of services to help its clients establish and promote their brand. This includes brand design services, such as creating unique and effective logos, color schemes, and other visual branding elements. These elements are designed to help clients differentiate themselves from their competitors, and to create a consistent and cohesive brand identity across all of their marketing materials and platforms.

In addition to brand design services, PartydoosMedia also offers marketing materials design services. This includes creating social graphics such as banners, posters, and business cards, as well as other materials to help clients promote their products and services. These designs are created to be visually appealing and effective at engaging potential customers, and to help clients effectively communicate their message and value proposition.

PartydoosMedia also offers website design and development services. This includes creating visually appealing and user-friendly websites, tailored to the specific needs and goals of each client. This may include designing the overall layout and structure of the website, as well as creating individual pages and features such as contact forms, galleries, and e-commerce functionality. PartydoosMedia’s website design and development services are designed to help clients establish a professional online presence, and to effectively engage and convert website visitors into customers.

In providing these services, PartydoosMedia will work closely with its clients to understand their individual needs and preferences, and to create designs that meet their expectations. This may involve discussing the client’s goals and target audience, as well as reviewing any existing branding materials or design preferences.

Once the client’s needs and preferences have been determined, PartydoosMedia will begin creating the designs. This may involve conducting research and developing multiple design concepts, before presenting the final designs to the client for review and approval. PartydoosMedia will make any necessary revisions to the designs based on the client’s feedback, and will continue to work with the client until they are satisfied with the final designs.

Once the designs are complete, PartydoosMedia will provide the client with the necessary files and/or instructions for implementing the designs. This may include providing high-resolution versions of the designs, as well as any necessary source files or code for website designs.

In addition to creating the designs, PartydoosMedia may also provide additional services such as helping clients with the implementation of the designs, or providing guidance on how to effectively use the designs to promote their brand. However, these additional services may be subject to additional fees and must be agreed upon in writing.

As a graphic design agency, PartydoosMedia charges fees for the services it provides, which include brand design, marketing materials design, and website design and development. In general, PartydoosMedia requires payment in full upfront for its services, except for large orders or motion design. This means that the client will need to provide payment in full at the time the order is placed, using Evapay.

For small orders, PartydoosMedia requires payment in full upfront before starting work on the project. This means that the client will need to provide payment in full at the time the order is placed, using Evapay . Once the payment has been received, PartydoosMedia will begin work on the project, and will provide the client with the final designs once they are complete.

For large orders or motion design, PartydoosMedia requires a deposit upfront, with the remaining balance due upon completion of the project. This means that the client will need to provide a deposit at the time the order is placed, using Evapay. The amount of the deposit and the terms of the payment schedule will be agreed upon in writing before work on the project begins. Once the final designs are complete, the client will be required to pay the remaining balance before receiving the final files and/or instructions for implementing the designs.

In addition to its regular fees, PartydoosMedia also charges a Cancellation Fee in case a customer wants to cancel an order while work has already begun on the project. This fee is 1.50€ + 30% of the total price of the order, if the order would have been completed. This means that if a client cancels an order after work has already begun, they will be required to pay a fee in addition to any fees already paid for work completed up to that point.

These fees and payment terms are designed to ensure that PartydoosMedia is fairly compensated for the services it provides, while also being flexible enough to accommodate the needs of its clients. PartydoosMedia uses Evapay for transactions, which is a secure and reliable payment platform making use of Stripe. PartydoosMedia will provide the client with a written agreement outlining the fees and payment terms for each project, to ensure that both parties are clear on the terms of the agreement.

The ownership of the intellectual property rights in any designs or other materials created by PartydoosMedia for its clients is governed by the terms of the agreement between PartydoosMedia and the client. In general, PartydoosMedia will retain ownership of the intellectual property rights in any designs or other materials created by the company, until such time as the client has paid the full fee for the services provided and the final files have been delivered.

Once the client has agreed to the final designs and paid the full fee for the services provided, PartydoosMedia will transfer ownership of the intellectual property rights in the final designs to the client. This means that the client will have the full and exclusive right to use the designs for any purpose, including reproducing, modifying, distributing, and displaying the designs.

However, even after transferring ownership of the intellectual property rights in the final designs to the client, PartydoosMedia retains the right to use the designs, or any prior revisions or versions of the designs, for advertising and marketing purposes. This means that PartydoosMedia may use the designs in its own promotional materials, such as on its website, in brochures, or on social media.

If the client does not agree to PartydoosMedia using the designs for advertising and marketing purposes, they can notify PartydoosMedia of this in writing within 1 week of the final files being delivered to the client. The client can email [email protected], or let PartydoosMedia know during the ordering process. PartydoosMedia will then refrain from using the designs for advertising and marketing purposes, unless otherwise agreed upon in writing.

The confidentiality of client information and materials is a key concern for PartydoosMedia. As a graphic design agency, PartydoosMedia may have access to a wide range of sensitive and confidential information and materials belonging to its clients, including business plans, marketing strategies, and financial data.

To protect the confidentiality of its clients’ information and materials, PartydoosMedia has established internal policies and procedures to ensure that such information is handled in a secure and confidential manner. 

In addition to these internal policies and procedures, PartydoosMedia also takes steps to protect the confidentiality of its clients’ information and materials in its contracts and agreements with clients. 

PartydoosMedia will immediately notify the client if there is any unauthorised access to, or disclosure of, client information or materials

In the course of providing its services, PartydoosMedia may use a variety of third-party materials in the designs it creates for its clients. These materials may include photographs, illustrations, fonts, and other elements that are not owned or created by PartydoosMedia.

When using third-party materials in its designs, PartydoosMedia does not check for copyright or other intellectual property rights in such materials. This means that it is the responsibility of the client to ensure that any materials they provide to PartydoosMedia for use in their designs are either owned by the client, or that the client has obtained the necessary permissions or licenses to use such materials.

Furthermore, PartydoosMedia assumes that the client has the appropriate licenses for any materials used in their designs. This means that if the client provides materials to PartydoosMedia for use in their designs, it is the client’s responsibility to ensure that they have the necessary permissions or licenses to use such materials.

In general, PartydoosMedia will use third-party materials in its designs only if they are provided by the client, or if the client or PartydoosMedia has the necessary permissions or licenses to use such materials. PartydoosMedia will usually not use any third-party materials that are not owned by the client, or for which the client or PartydoosMedia does not have the necessary permissions or licenses.

In any business relationship, there is always the potential for disputes or disagreements to arise, and this is also true in the case of PartydoosMedia and its clients. Disputes or disagreements may arise for a variety of reasons, including differences in opinion or interpretation, misunderstandings, or changes in circumstances. For example, a client may be dissatisfied with the designs provided by PartydoosMedia, or may have a different interpretation of the terms of the agreement between the parties.

To help prevent disputes or disagreements from arising, PartydoosMedia takes a number of steps to ensure clear and effective communication with its clients. This includes providing detailed information about its services, fees, and payment terms on its website and in its contracts and agreements with clients. This helps to ensure that both parties are clear on the terms of their agreement, and can avoid misunderstandings or miscommunications.

In addition, PartydoosMedia discusses the client’s goals, preferences, and expectations in detail before beginning work on a project. This helps to ensure that the final designs will meet the client’s expectations, and can help to prevent disputes or disagreements from arising later on.

During the course of the project, PartydoosMedia provides the client with regular updates and progress reports, and seeks the client’s feedback and approval at key stages of the project. This helps to ensure that the final designs are in line with the client’s expectations, and can help to avoid disputes or disagreements related to the quality or content of the designs.

Despite these efforts, disputes or disagreements may still arise from time to time. In the event of a dispute or disagreement between PartydoosMedia and its client, the parties will work together to try to resolve the issue in a timely and mutually satisfactory manner. This may involve additional discussions, clarifications, or revisions to the designs or other aspects of the project.

To the fullest extent permitted by law, PartydoosMedia hereby disclaims all warranties, express or implied, with respect to the services provided by the company, including without limitation any warranties of merchantability, fitness for a particular purpose, and non-infringement.

PartydoosMedia makes no representations or warranties that the services it provides will meet the clients’ requirements, or that the services will be uninterrupted, timely, secure, or error-free.

The client acknowledges that PartydoosMedia has no control over, and no liability for, the quality, timeliness, legality, reliability, or any other aspect of the services provided by third parties that may be used in connection with PartydoosMedia’s services.

In no event shall PartydoosMedia be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any other damages whatsoever, arising out of or in connection with the services provided by the company, or the use or inability to use such services, even if PartydoosMedia has been advised of the possibility of such damages.

This disclaimer of warranties and limitations of liability shall apply to the fullest extent permitted by law, and shall survive the termination or expiration of the agreement between PartydoosMedia and the client.

The client hereby agrees to release and hold harmless PartydoosMedia and its affiliates, officers, directors, employees, agents, and representatives from any and all claims, demands, liabilities, damages, losses, or expenses, arising out of or in connection with the services provided by PartydoosMedia.

This disclaimer of warranties and limitations of liability is intended to protect PartydoosMedia from any potential claims by its clients, and to limit the company’s liability to the fullest extent permitted by law.

PartydoosMedia offers unlimited revisions as part of its services to its clients. This means that the client can request as many revisions as they like to the designs provided by PartydoosMedia, until they are satisfied with the final result.

However, the unlimited revisions advertised by PartydoosMedia are subject to certain limitations and exclusions. First and foremost, the unlimited revisions are only applicable to the initial order information provided by the client. Once the client has accepted the first draft of the designs provided by PartydoosMedia, the company will only make additional revisions to the artwork at its discretion. This means that the client may not be able to request unlimited revisions to the artwork after the initial draft has been accepted.

In addition, the unlimited revisions offered by PartydoosMedia do not include major changes to the artwork, such as a complete redo of the design. While the company is willing to make minor changes to the artwork, such as changing text or colours, more significant changes may not be possible under the terms of the unlimited revisions offered.

Furthermore, PartydoosMedia’s unlimited revisions offer is subject to certain time limits. If the client requests revisions to the artwork, the company will make reasonable efforts to accommodate those requests within a reasonable period of time. However, if the client does not request revisions within a reasonable period of time, PartydoosMedia may consider the project to be completed and will not be obligated to make any further revisions.

In the event that PartydoosMedia makes a mistake in the design or delivery of the artwork, such as a corrupt file or a wrong colour profile, the company will offer to resolve the issue within one month of making the product available for download. This means that if the client discovers any errors or mistakes in the artwork within one month of receiving it, they can contact PartydoosMedia and request that the company fix the issue.

PartydoosMedia offers a 100% satisfaction guarantee for some of its products. This means that if a customer is not satisfied with the product they have purchased, they can request a refund in accordance with the company’s refund policy.

The satisfaction guarantee is applicable to products that are eligible for a refund, as specified in the company’s refund policy. For example, if a customer has purchased a product that is eligible for a full refund, they may be able to request a full refund under the satisfaction guarantee if they are not satisfied with the product. However, if a customer has purchased a product that is only eligible for a partial refund, they may only be able to request a partial refund under the satisfaction guarantee.

To be eligible for the satisfaction guarantee, the customer must notify PartydoosMedia of their dissatisfaction before they have indicated that they are satisfied with the product. This means that if the customer has already indicated that they are satisfied with the product, they will not be eligible for a refund under the satisfaction guarantee.

In addition, PartydoosMedia reserves the right to cancel or deny any order that it is unable to fulfil. This may be the case if the company is unable to complete the work on the customer’s project for any reason, including but not limited to the project being related to pornography, narcotics, liquor, gambling, undemocratic politics, or prostitution. In such cases, PartydoosMedia reserves the right to cancel or deny the customer’s order, and the customer will not be eligible for a refund under the satisfaction guarantee.

Furthermore, the satisfaction guarantee is subject to the terms and conditions of the company’s refund policy, as well as applicable laws and regulations. This means that the satisfaction guarantee may not be applicable in all cases, and that the company’s liability is limited to the extent permitted by law.

Last updated: 15/12/2022