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PartydoosMedia

Describing fair use for different kind of scenarios

  • Welkom
  • Onbeperkte Revisies
  • Video Editing
  • Streamotion
  • Free orders
  • Advertising
  • Cloud
  • Sales
  • Abonnementen
  • Free samples
  • Satisfaction Guarantee
  • Warranties
  • Coupon Codes

Welcome to the PartydoosMedia Fair Use Policy!

By purchasing a product at PartydoosMedia we assume you understand and accept this fair use policy mentioned on this page.

PartydoosMedia is always allowed to change their Fair Use Policy without approval of others.

The client must assume our unlimited revisions advertised throughout the PartydoosMedia website is directly related to the initial order information. Once the first draft has been accepted by the client, PartydoosMedia will then only make more revisions to the artwork at our discretion. Normally this is not an issue and we can change text, colours, but something such as a complete redo is not included.

Even though all revisions are free-of-charge as long as they are covered by the above terms, PartydoosMedia will ask for a Cancellation Fee if the customer wants to cancel the order after the first Prototype or after money is already sent towards PartydoosMedia or Streamotion. We have made this Cancellation Fee as fair as possible to both parties, this fee is 1.50€ + 30% of the total price if the Order would have been completed.

PartydoosMedia advertises with 'Project files included' throughout their website. These project files include the following extensions: .afdesign, .afphoto, .svg or .webm. When you make an order, you will get asked which of these project files you would like, of course, choosing multiple is allowed.

To prevent abuse over our 'Unlimited revisions', we do not provide complete redo's for videos. We do provide a max of 10 small changes before extra costs are being made. These 10 small changes can only be made for free before we render the video. This means, after a payment is made and the product is shipped we cannot make any changes to the product.

PartydoosMedia advertises throughout their website and tickets with "Quick delivery'. Our quick delivery means:

0-60 seconds: 7 days

60-300 seconds: 10 days

300 - 601 seconds: 16 days

3D add-ons take more time to do, extending the turnaround time.

0-5 seconds basic 3D: +2 days

5-30 seconds basic 3D: +4 days

30-60 seconds basic 3D: +5 days

0-5 seconds advanced 3D: +3 days

5-30 seconds advanced 3D: +7 days

30-60 seconds advanced 3D: +14 days

Above delivery times are excluding times our Partners take for optional deals or add-ons.

Above delivery times are delivery times for the first prototype, not meaning the final product. The final product delivery dates are dependant on the amount of revisions required.

The client must assume our unlimited revisions advertised throughout the PartydoosMedia website is directly related to the initial order information. Once the first draft has been accepted by the client, PartydoosMedia will then only make more revisions to the artwork at our discretion. Normally this is not an issue and we can change text, colours, but something such as a complete redo is not included. To avoid risk of misuse, we cannot make changes to your order after a payment is received.

PartydoosMedia advertises with 'Sunday Delivery' for the Sunday Delivery Streamotion add-on. This means that if we have all the necessary information and the Customer pays on time, the Product(s) with which the Streamotion add-on(s) apply will be delivered before Sunday 11.59pm Dutch Local Time.

To prevent abuse, it is only possible to add one of each add-on per Ticket.

PartydoosMedia advertises with 'Project files included' throughout their website. These project files include the following extensions: .afdesign, .afphoto, .svg or .webm. When you make an order, you will get asked which of these project files you would like, of course, choosing multiple is allowed.

PartydoosMedia is sometimes generous enough to provide free products to partners or trusted brands.

To prevent abuse of these  products we limit free products to be made and shipped with a maximum of 2 products a month.

An exception can be made for partners.

It is possible that PartydoosMedia uses created products for advertising purposes after the client has first published the product to other third parties. This does not have to be the final product, but may also be one of the revisions if PartydoosMedia is of the opinion that this revision is qualitatively better for advertising purposes compared to the final product.

If the Client has not published the product publicly within 1 month, PartydoosMedia may still publish it for advertising purposes unless the Client has explicitly asked not to do so.

If the Client is not satisfied with the delivered product, and therefore has not paid for the product, PartydoosMedia retains all rights of the product made and can therefore always use the product for advertising purposes.

If a Client does not agree with an advert made, they can send an e-mail to [email protected]. PartydoosMedia is not obliged to do anything with this, but we strive to respond within 5 working days.

PartydoosMedia advertises throughout their website with the following sentence: 'Every asset and prototype in a cloud environment'.

After 1 month, the folder which is shared by a PartydoosMedia employee, Support Agent or the Project Downloads Page will get removed, removing access to the online cloud environment and download. We recommend that after getting access to this cloud environment, to download the folder locally to make sure nothing gets lost. After removal, PartydoosMedia is not liable for any damage done during or after the  Download period. Including but not limited to losing your final product and losing important assets.

To read about the security of the cloud environment we use, please read the Privacybeleid.

If there is a sale on PartydoosMedia, it indicates that all products, or specific products are cheaper or free of charge. This can be seen on the home page, prices page and/or at the specific product.

These discounts are applicable if a ticket is issued during the sale period with a request for the discounted products. Already issued tickets before the sale will not come into contact with a sale.

Sales, discounts, deals and discount codes cannot be combined with other promotions.

The sales period does not ensure delivery of the products during the sales period. This may also happen after this period, but payment will always be at the cheapest price.

If, after a discount, the product needs to be modified (e.g. from logo to video, social graphic to very different social graphic), this is no longer covered by the discount and the present price will be applied.

Abonnementen

PartydoosMedia (hereinafter "PartydoosMedia" or "Provider") offers subscriptions in order to be able to offer bulk buyers cheaper products for a monthly amount. This monthly amount is fixed during a (written) conversation between Client and Provider.

If changes to the (number of) products have to be made from the Client's side, this can be reported to PartydoosMedia. After this a new price will be calculated which will be valid from the next month after agreement of both parties. There's a minimum of 3 products and 10 euros a month for a subscription.

On the 20th of each month an invoice will be sent from an email address ending in '@partydoosmedia.com'. It must be paid before the following month. If this is not the case, a reminder will be sent. If the Subscription is not paid before the 10th of the new month, the Subscription will be stopped and the Client will receive an email about this.

If the Client wants to cancel the Subscription he can go to the Payment Portal About page. If he/she needs help he/she can contact our Customer Service. Cancelling a subscription will stop the subscription from the next month. This means that no money will be refunded.

PartydoosMedia offers a full money back guarantee for the first 7 days. To ensure that this cannot be abused, we do not offer products that take a long time to make, such as videos, during this period.

The products you select for your subscription are fixed but there is a radius of 2 products. This means that we are ok with delivering 1 product more or less without asking for extra money. If you do need more products in one or two months we will temporarily adjust your subscription fee.

Bigger brands, companies and individuals are able to get free samples for products over €50. These products never includes licenses described in our Algemene voorwaarden and always include a watermark.

These brands, companies and individuals should have at least one social media or other platform with over 1.000 followers / subscribers. If this platform has the possibility to make 'posts' where their audience can like posts, these likes should be an average of at least 10 likes in the last month. This is to make sure the legitimacy of their reach. 

PartydoosMedia offers a 100% Satisfaction Guarantee for some of its products. This means you will not have to pay before you're 100% satisfied with your product, but we can also not ship a product before it is paid. We can and will never send a product without getting paid for it in order to get the satisfaction of a customer.

PartydoosMedia always remains the right to cancel or deny an order in case we're unable to fullfil your order. It should also be known, that we cannot work on projects related to pornography, narcotics, liquor, gambling, religions and prostitution. In case PartydoosMedia is unable to fullfil the order of a Client we deserve the right to cancel or deny the Client their order.

You can read how refunds are handled here: https://www.partydoosmedia.com/legal/refund.

If a customer is not satisfied with their product we offer a limited warranty. PartydoosMedia offers unlimited revisions before products are shipped based on reasonable use. For more information on what PartydoosMedia considers reasonable use, see section 'Unlimited Revisions' in our Fair Use Policy.


If after the shipment of the products modifications are still needed, we will offer minor modifications to customers within 24 hours after we make the download button available through the Project Downloads page. Large adjustments or redo's are certainly not included in this.
A maximum of 2 'reshipments' are possible, this means that we will send a product that needs to have changes made a maximum of 2 times in the previously mentioned period of 24 hours. If changes still need to be made after these 2 times, a Changing Fee of 50% of the total amount per reshipment will be charged.


When it appears that an mistake has been made by PartydoosMedia, such as a corrupt file, we have not delivered a product while this was included in the product, a wrong file was sent, a wrong colour profile was sent or similar mistakes, we offer to solve this within 1 month of sending the product and making the download available.


Because PartydoosMedia cannot verify whether customers have deleted the products they specified, we unfortunately do not offer a money back guarantee, unless you can prove that the products sent have been permanently removed from every device.

We sometimes offer coupon codes giving the customer a specific amount of time for free products. (For example: 1 year of free products).

To prevent abuse, we only provide 2 products every week for free. After that, there will be extra but reduced costs.

PartydoosMedia or any of its partners sometimes gives away gift cards, gift cards provide discounts or free products and are usually valid for one year. Streamotion giftcards can be redeemed for all products and add-ons listed on partydoosmedia.com/streamotion, all PartydoosMedia giftcards can be redeemed for all products listed on partydoosmedia.com/pricing, with the exception of Streamotion products or add-ons. A maximum of one coupon code can be used per order.

The discount applies to the total of the entire order (excluding optional costs and/or fees).

Coupon codes are not redeemable for Cancellation Fees.

Last updated: 29/04/2021